PEP 595 – Improving bugs.python.org

PEP: 595
Title: Improving bugs.python.org
Author: Ezio Melotti <ezio.melotti at gmail.com>, Berker Peksag <berker.peksag at gmail.com>
BDFL-Delegate: Barry Warsaw <barry at python.org>
Status: Withdrawn
Type: Informational
Created: 12-May-2019

Abstract
Resolution
Motivation
Roundup advantages over GitHub Issues
Improving Roundup
PEP 581 issues
Migration considerations
References
Copyright

Abstract

This PEP proposes a list of improvements to make bugs.python.org more usable for contributors and core developers. This PEP also discusses why remaining on Roundup should be preferred over switching to GitHub Issues, as proposed by PEP 581.

Resolution

2020-06-25: With the acceptance of PEP 581, the move to GitHub for issues is proceeding, this PEP is being marked as a withdrawn informational PEP.

Motivation

On May 14th, 2019 PEP 581 has been accepted 1 without much public discussion and without a clear consensus 2. The PEP contains factual errors and doesn’t address some of the issues that the migration to GitHub Issues might present.

Given the scope of the migration, the amount of work required, and how it will negatively affect the workflow during the transition phase, this decision should be re-evaluated.

Roundup advantages over GitHub Issues

This section discusses reasons why Roundup should be preferred over GitHub Issues and Roundup features that are not available on GitHub Issues.

Roundup is the status quo. Roundup has been an integral part of the CPython workflow for years. It is a stable product that has been tested and customized to adapt to our needs as the workflow evolved.
It is possible to gradually improve it and avoid the disruption that a switch to a different system would inevitably bring to the workflow.
Open-source and Python powered. Roundup is an open-source project and is written in Python. By using it and supporting it, we also support the Python ecosystem. Several features developed for bpo have also been ported to upstream Roundup over the years.
Fully customizable. Roundup can be (and has been) fully customized to fit our needs.
Finer-grained access control. Roundup allows the creation of different roles with different permissions (e.g. create, view, edit, etc.) for each individual property, and users can have multiple roles.
Flexible UI. While Roundup UI might look dated, it is convenient and flexible.
For example, on the issue page, each field (e.g. title, type, versions, status, linked files and PRs, etc.) have appropriate UI elements (input boxes, dropdowns, tables, etc.) that are easy to set and also provide a convenient way to get info about the issue at a glance. The number of fields, their values, and the UI element they use is also fully customizable. GitHub only provides labels.

The issue list page presents the issues in a compact and easy to read table with separate columns for different fields. For comparison, Roundup lists 50 issues in a screen, whereas GitHub takes two screens to shows 25 issues.
Advanced search. Roundup provides an accurate way to search and filter by using any combination of issue fields. It is also possible to customize the number of results and the fields displayed in the table, and the sorting and grouping (up to two levels).
bpo also provides predefined summaries (e.g. “Created by you”, “Assigned to you”, etc.) and allows the creation of custom search queries that can be conveniently accessed from the sidebar.
Nosy list autocomplete. The nosy list has an autocomplete feature that suggests maintainers and experts. The suggestions are automatically updated when the experts index 3 changes.
Dependencies and Superseders. Roundup allows to specify dependencies that must be addressed before the current issues can be closed and a superseder issue to easily mark duplicates 4. The list of dependencies can also be used to create meta-issues that references several other sub-issues 5.

Improving Roundup

This section lists some of the issues mentioned by PEP 581 and other desired features and discusses how they can be implemented by improving Roundup and/or our instance.

REST API support. A REST API will make integration with other services and the development of new tools and applications easiers.
Upstream Roundup now supports a REST API. Updating the tracker will make the REST API available.
GitHub login support. This will allow users to login to bugs.python.org (bpo) without having to create a new account. It will also solve issues with confirmation emails being marked as spam, and provide two-factor authentication.
A patch to add this functionality is already available and is being integrated at the time of writing 6.
Markdown support and message preview and editing. This feature will allow the use of Markdown in messages and the ability to preview the message before the submission and edit it afterward.
This can be done, but it will take some work. Possible solutions have been proposed on the roundup-devel mailing list 7.
“Remove me from nosy list” button. Add a button on issue pages to remove self from the nosy list.
This feature will be added during GSoC 2019.
Mobile friendly theme. Current theme of bugs.python.org looks dated and it doesn’t work well with mobile browsers.
A mobile-friendly theme that is more modern but still familiar will be added.
Move reply box close to the last message. The reply box is located at the top of the page, whereas the last message is at the bottom.
The reply box can be moved or duplicated after the last message.
Real-time updates. When another users submits changes to an issue, they should show up in real time.
This can be accomplished by using the REST API.

Add PR link to BPO emails. Currently bpo emails don’t include links to the corresponding PRs.

A patch 8 is available to change the content of the bpo emails from:

components: +Tkinter
versions: +Python 3.4
pull_requests: +42

to:

components: +Tkinter
versions: +Python 3.4
pull_request: https://github.com/python/cpython/pull/341

Python 3 support. Using Python 3 will make maintenance easier.
Upstream Roundup now supports Python 3. Updating the tracker will allow us to switch to Python 3. The instances will need to be updated as well.
Use upstream Roundup. We currently use a fork of Roundup with a few modifications, most notably the GitHub integration. If this is ported upstream, we can start using upstream Roundup without having to maintain our fork.

PEP 581 issues

This section addresses some errors and inaccuracies found in PEP 581.

The “Why GitHub?” section of PEP 581 lists features currently available on GitHub Issues but not on Roundup. Some of this features are currently supported:

“Ability to reply to issue and pull request conversations via email.”
- Being able to reply by email has been one of the core features of Roundup since the beginning. It is also possible to create new issues or close existing ones, set or modify fields, and add attachments.
“Email notifications containing metadata, integrated with Gmail, allowing systematic filtering of emails.”
- Emails sent by Roundup contains metadata that can be used for filtering.
“Additional privacy, such as offering the user a choice to hide an email address, while still allowing communication with the user through @-mentions.”
- Email addresses are hidden by default to users that are not registered. Registered users can see other users’ addresses because we configured the tracker to show them. It can easily be changed if desired. Users can still be added to the nosy list by using their username even if their address is hidden.
“Ability to automatically close issues when a PR has been merged.”
- The GitHub integration of Roundup automatically closes issues when a commit that contains “fixes issue <id>” is merged. (Alternative spellings such as “closes” or “bug” are also supported.) See 9 for a recent example of this feature.
“Support for permalinks, allowing easy quoting and copying & pasting of source code.”
- Roundup has permalinks for issues, messages, attachments, etc. In addition, Roundup allows to easily rewrite broken URLs in messages (e.g. if the code hosting changes).
“Core developers, volunteers, and the PSF don’t have to maintain the issue infrastructure/site, giving us more time and resources to focus on the development of Python.”
- While this is partially true, additional resources are required to write and maintain bots.
  In some cases, bots are required to workaround GitHub’s lack of features rather than expanding. 10 was written specifically to workaround GitHub’s email integration.
  
  Updating our bots to stay up-to-date with changes in the GitHub API has also maintenance cost. 11 took two days to be fixed.
  
  In addition, we will still need to maintain Roundup for bpo (even if it becomes read-only) and for the other trackers we currently host/maintain (Jython 12 and Roundup 13).

The “Issues with Roundup / bpo” section of PEP 581 lists some issues that have already been fixed:

“The upstream Roundup code is in Mercurial. Without any CI available, it puts heavy burden on the few existing maintainers in terms of reviewing, testing, and applying patches.”
- While Roundup uses Mercurial by default, there is a git clone available on GitHub 14. Roundup also has CI available 15 16.
“There is no REST API available. There is an open issue in Roundup for adding REST API. Last activity was in 2016.”
- The REST API has been integrated and it’s now available in Roundup.
“Users email addresses are exposed. There is no option to mask it.”
- Exposing addresses to registered and logged in users was a decision taken when our instance was set up.
  This has now been changed to make the email addresses hidden for regular users too (Developers and Coordinators can still see them). The “Email address” column from the user listing page 17 has been removed too.
“It sends a number of unnecessary emails and notifications, and it is difficult, if not impossible, to configure.”
- This can be configured.
“Creating an account has been a hassle. There have been reports of people having trouble creating accounts or logging in.”
- The main issue is confirmation emails being marked as spam. Work has been done to resolve the issue.

Migration considerations

This section describes issues with the migrations that might not have been addressed by PEP 581 and PEP 588.

PEP 588 suggests to add a button to migrate issues to GitHub only when someone wants to keep working on them. This approach has several issues, but there are also other issues that will need to be addressed regardless of the approach used:

Vendor lock-in. GitHub is proprietary and there is risk of vendor lock-in. Their business model might change and they could shut down altogether. For example, several projects decided to move away from GitHub after Microsoft acquisition.
If/when the repository is no longer available on GitHub, we will be forced to migrate again and all the links to the issues won’t work anymore.
Required bpo updates. bpo will need to be updated in order to add a button that, once pressed, creates a new issue on GitHub, copies over all the messages, attachments, and creates/adds labels for the existing fields. Permissions will also need to be tweaked to make individual issues read-only once they are migrated, and to prevent users to create new accounts. It might be necessary to set up redirects (see below).
Two trackers. If issues are migrated on demand, the issues will be split between two trackers. Referencing and searching issues will take significant more effort.
Lossy conversion. GitHub only mechanism to add custom metadata is through labels. bpo uses a number of fields to specify several different metadata. Preserving all fields and values will result in too many labels. If only some fields and values are preserved the others will be lost (unless there is a way to preserve them elsewhere).
Issue IDs preservation. GitHub doesn’t provide a way to set and preserve the ID of migrated issues. Some projects managed to preserve the IDs by contacting the GitHub staff and migrating the issues en masse. However, this is no longer possible, since PRs and issues share the same namespace and PRs already use existing bpo issue IDs.
Internal issue links preservation. Existing issues might contain references to other issues in messages and fields (e.g. dependencies or superseder). Since the issue ID will change during the migration, these will need to be updated. If the issues are migrated on demand, all the existing internal references to the migrated issues (on both bpo and GitHub issues) will have to be updated.
Setting up a redirect for each migrated issue on bpo might mitigate the issue, however – if references in migrated messages are not updated – it will cause confusion (e.g. if bpo issue #1234 becomes GitHub issue #4321, a reference to #1234 in a migrated message could link to bpo #1234 and bpo can redirect to GitHub issue #4321, but new references to #1234 will link to GitHub PR #1234 rather than GitHub issue #4321). Manually having to specify a bpo- or gh- prefix is error prone.
External issue links preservation. A number of websites, mails, etc. link to bpo issues. If bpo is shut down, these links will break. If we don’t want to break the links, we will have to keep bpo alive and set up a redirect system that links to the corresponding GitHub issue.
In addition, if GitHub shuts down, we won’t have any way to setup redirects and preserve external links to GitHub issues.
References preservation and updating. In addition to issue references, bpo converts a number of other references into links, including message and PR IDs, changeset numbers, legacy SVN revision numbers, paths to files in the repo, files in tracebacks (detecting the correct branch), and links to devguide pages and sections 18.
Since Roundup converts references to links when messages are requested, it is possible to update the target and generate the correct link. This need already arose several times, for example: files and HG changesets moved from hg.python.org to GitHub and the devguide moved from docs.python.org/devguide to devguide.python.org.

Since messages on GitHub are static, the links will need to be generated and hardcoded during the migration or they will be lost. In order to update them, a tool to find all references and regenerate the links will need to be written.
Roundup and bpo maintenance. On top of the aforementioned changes to bpo and development of tools required to migrate to GitHub issues, we will still need to keep running and maintaining Roundup, both for our bpo instance (read-only) and for the Jython and Roundup trackers (read-write).
Even if eventually we migrate all bpo issues to GitHub and we stop maintaining Jython and Roundup, bpo will need to be maintained and redirect to the corresponding GitHub issues.
Bots maintenance. Since it’s not possible to customize GitHub directly, it’s also necessary to write, maintain, and host bots. Even if eventually we stop maintaining Roundup, the maintenance burden simply shifted from Roundup to the bots. Hosting each different bot also has a monetary cost.
Using issue templates. Manually editing issue templates to “remove texts that don’t apply to [the] issue” is cumbersome and error-prone.
Signal to noise ratio. Switching to GitHub Issues will likely increase the number of invalid reports and increase the triaging effort. This concern has been raised in the past in a Zulip topic 19.
There have been already cases where people posted comments on PRs that required moderators to mark them as off-topic or disruptive, delete them altogether, and even lock the conversation 20.
Weekly tracker reports and stats. Roundup sends weekly reports to python-dev with a summary that includes new issues, recent issues with no replies, recent issues waiting for review, most discussed issues, closed issues, and deltas for open/closed/total issue counts 21. The report provides an easy way to keep track of the tracker activity and to make sure that issues that require attention are noticed.
The data collect by the weekly report is also use to generate statistics and graphs that can be used to gain new insights 22.
bpo-related MLs. There are currently two mailing lists where bpo posts new tracker issues and all messages respectively: new-bugs-announce 23 and python-bugs-list 24. A new system will need to be developed to preserve this functionality. These MLs offer additional ways to keep track of the tracker activity.